Terms of service

Welcome to MINIFIG DOCK. This website is operated throughout its digital interfaces by MINIFIG DOCK. Throughout the site, the terms "we", "us" and "our" refer explicitly to MINIFIG DOCK. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your explicit consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone or decline an order for any valid reason at any time, including but not limited to suspected payment fraud, unauthorized commercial resale, transactional anomalies, or direct violations of our established store policies.

You understand that your user-submitted content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various digital networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks using industry-standard Secure Sockets Layer (SSL) protocols.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We make every reasonable operational effort to ensure that all descriptions, pricing, and live inventory resources displayed on this site are precise, complete, and current. In the event that a typographical error or data inaccuracy occurs regarding an item's description or pricing, we commit to absolute transparency. If an unintended error impacts an open, unfulfilled transaction, we will contact you immediately to provide a clear, fair resolution or arrange a prompt refund prior to shipment.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to updates on our online storefront interface. However, the price displayed to you at checkout is locked and guaranteed for that completed transaction. We reserve the right at any time to modify or discontinue a product layout or service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any live catalog modification, price update, or discontinuance of storefront products.

Section 5 — Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange strictly according to the guidelines set forth in our official Return and Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your personal computer monitor or mobile device's display of any color will be completely accurate to the physical item.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order you place with us if it exhibits flags for unauthorized commercial resale or bulk transactional activity. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the exact same billing and/or shipping address.

In the event that we make a change to or cancel an order, we will immediately attempt to notify you by contacting the email and/or billing address or phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 — Shipping, Processing, and Delivery Logistics

Our shipping parameters are clearly defined to ensure a transparent delivery experience:

  • Shipping Cost: We offer 100% Free Economy Shipping on all orders nationwide with no minimum order requirements, no added fees, and no hidden charges at checkout. Your total shipping cost at checkout will always be $0.00.

  • Order Cut-Off Time: 12:00 PM Pacific Time (PT), Monday through Friday.

  • Order Handling Time: Orders require 1 to 3 business days (Monday – Friday) to process, package, and hand off to our carriers.

  • Order Transit Time: Once handed off, delivery takes between 5 to 8 business days (Monday – Friday) to arrive at your physical address.

  • Regional Restrictions: We ship exclusively to physical addresses within the Contiguous United States (lower 48 states). We do not support deliveries to Alaska, Hawaii, Puerto Rico, U.S. Territories, P.O. Boxes, or APO/FPO/DPO military bases. Any orders placed for these excluded locations will be automatically canceled and fully refunded within 24 hours.

Section 8 — Returns, Exchanges, and Refund Policy

All post-purchase satisfaction options are governed directly by our standard customer care protocols:

  • Return Window: You have a period of 30 calendar days following physical carrier delivery of your order to initiate a return or exchange request.

  • Product Eligibility: We accept returns for both defective and non-defective items, provided the product is new, unworn, unused, possesses all original tags, and rests safely inside its original packaging.

  • Return Costs: We provide a downloadable and printable prepaid mailing label at no cost ($0.00) to the consumer for all approved returns.

  • Restocking Fees: MINIFIG DOCK charges zero restocking fees ($0.00) on all valid returns.

  • Refund Timeline: Approved refunds are processed back to your original method of payment automatically. Please allow up to 10 business days for the credit to clear and reflect on your banking statements.

Section 9 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; or (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 10 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Section 11 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 12 —Business Information

Questions about the Terms of Service should be directed straight to our official customer care channels:

  • Store Name: MINIFIG DOCK

  •  Email: cs@minifigdock.com

  • Phone: +1 (840) 230-1088

  •  Address: 136 N Grand Ave#118 West Covina CA 91791, United States

  • Business Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT). (Our channels are closed on Saturdays and Sundays).