Shipping policy

Welcome to MINIFIG DOCK. We focus exclusively on serving our community within the Contiguous United States to ensure the most reliable and efficient delivery experience.

Free Economy Shipping on All Orders We are proud to offer FREE Economy Shipping on every order nationwide, no minimum spend, no hidden fees. At the Dock, your favorite icons always ship for free ($0.00 shipping cost).

Shipping Coverage

  • Contiguous United States Only: We currently only ship to the 48 lower states.

  • Excluded Regions: We do NOT ship to Alaska, Hawaii, Puerto Rico, or other U.S. Territories.

  • P.O. Boxes and Military Bases: We currently do not offer delivery to P.O. Boxes or APO/FPO/DPO addresses.

  • International shipping is currently unavailable.

Processing and Delivery Times We value your time and aim to get your order moving as fast as possible:

  • Order Cut-Off Time: 12:00 PM Pacific Standard Time (PST), Monday – Friday.

  • Handling Time: Orders are processed and handed to the carrier within 1 - 3 business days (Monday – Friday).

  • Transit Time: Once shipped, Economy Shipping takes 5 - 8 business days (Monday – Friday) to arrive at your door.

  • Total Estimated Delivery Time: 6 - 11 business days.

You will receive a confirmation email with tracking information as soon as your package is on its way.

Tracking Your Order Once your order is dispatched, we will provide a tracking number. Please allow up to 48 hours for the carrier (USPS, UPS, or FedEx) to update the initial tracking status.

Lost or Delayed Packages If your package has not arrived within 12 business days of receiving your shipping confirmation, please contact us immediately at cs@minifigdock.com or call +1 (840) 230-1088.

Contact Information

  • Store Name: MINIFIG DOCK

  • Email: cs@minifigdock.com

  • Phone: +1 (840) 230-1088

  • Address: 3670 West Temple Avenue, Pomona, California 91768, United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)